Boost Your Bottom Line with Reviews: Surprising Statistics
The text emphasizes on the indispensable role of customer reviews in shaping an impactful local marketing strategy. Data reveals key insights, including over 90% of consumers read reviews before purchasing, a one-star increase on Yelp can boost revenue by 5-9%, consumers tend to spend 31% more on highly-rated businesses, 78% consumers trust online reviews as much as personal recommendations, and consumers read an average of 10 reviews to trust a local business. These statistics signify the importance of fostering a hefty volume of positive reviews, promptly responding to feedback, delivering superior products and services, and maintaining online reputation for businesses to thrive in the digital era.